Modern hospitality,
improve your customer experience & hospitality
Whether you run a boutique hotel or a chain of restaurants, offer your guests a premium experience with Rabbit.
Are you dealing with a high volume of reservations, special requests or complaints? Rabbit can help you manage them effortlessly.
Can I change my reservation? My wife is pregnant?
In the hospitality industry, communication is key to smooth operations. Whether it’s managing reservations, dealing with special requests, or responding to complaints in a timely manner – Rabbit makes it easier than ever. Confirm your reservation automatically via WhatsApp, but take over the conversation immediately when things get tense.
My Room service please! No problem sir.
In the hospitality industry, communication is key to smooth operations. Whether it’s managing reservations, dealing with special requests, or responding to complaints in a timely manner – Rabbit makes it easier than ever. Confirm your reservation automatically via WhatsApp, but take over the conversation immediately when things get tense.
Busy in the business?
Switch to appen!
With our innovative Call2Chat plugin, customers now have the ability to switch from telephone contact to communication via WhatsApp.
When things get too busy, this smart feature can be turned on. The customer is switched to WhatsApp at the touch of a button, allowing you to help your coverts without sacrificing the quality of service.
What our customers are saying
Mark,
Het Buitenatelier
"With Rabbit, WhatsApp no longer feels like chaos. They have fully streamlined our processes!”
Marouane,
Happy Italy & Loetje
"It's great to see us taking our service to the next level! With Rabbit, we can now provide lightning-fast and targeted support, without endless phone calls."
‘Thank you for visiting, how was your experience?’
No email … just an app to thank the guest for their time and effort. Because you are in direct contact you can pick up on any negative experiences right away.
After that, just another discount code: “RABBIT10. We look forward to seeing you again.”
Oh yes, and now that review may go to a public platform of course!
Miss our “Special Event.
we only have a few tickets left!
You’ve organized a special event, but not enough tickets have been sold yet. With Rabbit Messenger, you no longer have to worry. You can send a message to hundreds of guests at once and notify them of ticket availability.
“Don’t miss our culinary event! We still have a limited number of tickets available. Book now and enjoy an unforgettable evening full of gastronomic surprises!” can be sent directly to your guests’ WhatsApp inbox. Book directly through Rabbit and ready is Kees Konijn.
‘My hotel room is dirty.’
No problem, sir; just go into town, we’ll take care of it!
Solving an annoying problem quickly and efficiently can make all the difference in customer satisfaction. A guest sends “My hotel room is dirty.” Rabbit Messenger allows you to respond immediately, “We’re sorry to hear that your room is not up to our normal standard. We are going to address this immediately. Please feel free to go into town and in the meantime we will clean your room.”
To ease the inconvenience, Rabbit may send a discount code: “Here is a discount code for your inconvenience: RABBITSORRY. Enjoy a free cup of coffee at one of our partner cafes around town. We will app you as soon as your room is completely clean again.”
Take the next step!
Ready to take your WhatsApp Business to the next level?
We build your WhatsApp Business so you can focus on growth and customer satisfaction.
About Rabbit
Rabbit specializes in building effective WhatsApp Business solutions for businesses of all sizes. With a passionate team of experts in customer communication, marketing automation, and technology, we help you unleash the full power of WhatsApp.