Installing the Live-chat plugin for WordPress
Install Live Chat Plugin for WordPress Our Live Chat plugin is available through the WordPress Store and offers an easy way to add a live chat widget to your website. This widget allows end customers to communicate directly with your business via Rabbit Messenger, ensuring fast and efficient interaction.
Instructions
- Contact our “Support department” and indicate that you want to use the Live Chat plugin.
- You will then receive the Live Chat plugin credentials from our Support department.
- Go to the administrator (admin) environment of your WordPress website.
- Once you are logged in, navigate to: “Plugins” in the menu on the left.
- Click on “Add new plugin”.
- Search for: “Rabbit Messenger Live Chat” and click on: “Install now”.
- After installation, click on: “Activate now”
- A new item will now appear in the menu on the left, the Rabbit Messenger Live Chat plugin, click on it.
- In the API Settings menu, enter the following information:
- API Key – enter the information you received from us.
- API Secret – enter the information you received from us.
- Title – enter a title here that will appear at the top of the widget.
- Description – enter a description here that will appear in the widget.
- Whatsapp URL – enter a WhatsApp link here that links to your company account.
- Icon – Upload an image here that will be shown in the widget.
- In the Display Options menu, you can adjust the plugin settings regarding the position of the widget on the website.
Please note: It is necessary to receive plugin credentials from our Support department for it to work.