Installing the Live-chat plugin for WordPress

Install Live Chat Plugin for WordPress Our Live Chat plugin is available through the WordPress Store and offers an easy way to add a live chat widget to your website. This widget allows end customers to communicate directly with your business via Rabbit Messenger, ensuring fast and efficient interaction.

Instructions

  1. Contact our “Support department” and indicate that you want to use the Live Chat plugin.
    1. You will then receive the Live Chat plugin credentials from our Support department.
  2. Go to the administrator (admin) environment of your WordPress website.
  3. Once you are logged in, navigate to: “Plugins” in the menu on the left.
    1. Click on “Add new plugin”.
  4. Search for: “Rabbit Messenger Live Chat” and click on: “Install now”.
    1. After installation, click on: “Activate now”
  5. A new item will now appear in the menu on the left, the Rabbit Messenger Live Chat plugin, click on it.
  6. In the API Settings menu, enter the following information:
    1. API Key – enter the information you received from us.
    2. API Secret – enter the information you received from us.
    3. Title – enter a title here that will appear at the top of the widget.
    4. Description – enter a description here that will appear in the widget.
    5. Whatsapp URL – enter a WhatsApp link here that links to your company account.
    6. Icon – Upload an image here that will be shown in the widget.
    7. In the Display Options menu, you can adjust the plugin settings regarding the position of the widget on the website.

Please note: It is necessary to receive plugin credentials from our Support department for it to work.